FAQ
FREQUENTLY ASKED QUESTIONS (FAQ)
PRODUCT QUESTIONS
What are Go Strips?
Go Strips are instant energy oral strips designed for high achievers who need a quick, clean boost without the crash. They dissolve on your tongue for rapid absorption, delivering smooth, sustained energy with Green Tea Caffeine, L-Theanine, and Vitamin B12.
Will Go Strips make me jittery?
Nope! Unlike energy drinks or coffee, Go Strips contain L-Theanine, which helps balance caffeine’s effects, providing focus and energy without jitters or crashes.
How do I use Go Strips?
Place one strip on your tongue and let it dissolve. That’s it! Enjoy clean, crash-free energy. Maximum: 1 strip per day.
Are Go Strips vegan and gluten-free?
Yes! They are vegan, gluten-free, sugar-free, and contain no artificial junk.
What are Recovery Strips?
Recovery Strips are formulated to help restore cognitive clarity and well-being after periods of excess alcohol consumption. Designed with herbal extracts inspired by Ayurvedic traditions, these strips provide targeted support for individuals seeking a more balanced recovery experience.
Can I take both Go Strips and Recovery Strips?
Yes, but not at the same time. Go Strips = Energy. Recovery Strips = Replenishment. We recommend Go Strips in the morning and Recovery Strips for post-social activities.
What makes Mushroom Bean Coffee different from regular coffee?
Our Mushroom Bean Coffee blends Lion’s Mane & Chaga mushrooms with premium dark roast coffee. It delivers smooth, balanced energy with added nootropic benefits for focus, brain health, and immunity.
Does Mushroom Bean Coffee taste like mushrooms?
Nope! It tastes just like rich, dark roast coffee with slight nutty notes. The mushrooms are for benefits, not flavor.
What about Green Bean Hemp Coffee?
Our Green Bean Hemp Coffee is blended with hemp protein, offering a smoother, nutrient-rich coffee experience. Hemp provides protein, omega-3, and omega-6 fatty acids for added wellness benefits.
Is Hemp Coffee legal and safe?
Yes! Hemp coffee contains no THC—only natural hemp protein. It’s safe, non-psychoactive, and packed with nutritional benefits.
How should I brew these coffees?
Use them just like regular coffee! They work great in a drip machine, French press, pour-over, or espresso machine. Not recommended for Keurig/K-cup brewers.
ORDERS & SHIPPING
Where do you ship?
We currently ship across the U.S. (No PO Boxes, APO/FPO, or international shipping.)
How long does shipping take?
Orders typically ship within 2-5 business days. Larger orders (10+ items) may take up to 10 business days. Total estimated delivery time is 3-9 business days.
How much does shipping cost?
- $5.99 Flat-Rate Shipping on orders under $50.
- Free Shipping on orders over $50.
How can I track my order?
Once shipped, you’ll receive an email with a tracking link to monitor your package.
What if my order is lost or damaged?
If your package is lost or stolen after being marked "delivered," check with the carrier first. If the carrier confirms the package is lost, contact us at help@yawnless.com.
If your order arrives damaged, email us within 7 days with your order number and photos, and we’ll send a free replacement (no refunds for damaged items).
RETURNS & REFUNDS
Can I return my order?
Due to health and safety regulations, we do not accept returns on consumable products (food items and supplements). This policy ensures product integrity and consumer safety.
What if my item is damaged or defective?
Contact us at help@yawnless.com within 7 days of receipt with your order number, issue description, and photos. We will send a free replacement (no refunds for damaged or defective items).
Can I cancel my order?
We allow order cancellations within 2 hours of purchase. After that, orders are processed and cannot be canceled or modified.
PAYMENTS & DISCOUNTS
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, and Shop Pay. PayPal is not accepted.
Do you offer discounts or promotions?
Yes! We currently have limited-time offers:
- Buy 3 & Save 15% – 15% off Hangover & Energy Strips (Min. 3).
- Buy 2 & Save 10% – 10% off Hangover & Energy Strips (Min. 2).
- Discounts are automatic and cannot be combined with other promotions.
ABOUT YAWNLESS
Who is Yawnless?
We created Yawnless to provide clean, science-backed energy solutions without the crashes and jitters of sugary drinks. Our products are designed to work with your body, not against it.
Our Core Values:
⚡ Clean Energy – No artificial fillers, just natural ingredients for steady energy.
🌿 Science-Backed Formulas – Featuring Lion’s Mane, Hemp Protein, and L-Theanine.
🔥 No Crash, No Jitters – Energy that fuels you without the rollercoaster highs and lows.
How can I contact customer support?
📧 Email: help@yawnless.com
⏳ Response Time: We aim to respond within 1-2 business days.
This FAQ is designed to answer common questions about Yawnless products, orders, policies, and brand values. If you need further assistance, don’t hesitate to contact us! 🚀